Regular service
$80 / hour
Two-hour minimum · $160
Rates & policies.
Clear charges for scheduled work, short visits, weekends and urgent calls.
Weekend service
$120 / hour
Two-hour minimum · $240
Weekend appointments are available by arrangement.
Emergency service
$160 / hour
Two-hour minimum · $320
For immediate response that interrupts scheduled work or personal time. Emergency pricing replaces the regular or weekend rate; charges are not added together.
On-site consultations · $80 / hour
- One-hour minimum.
- Includes meeting, discussion, visual inspection, measurements, notes, and photographs.
Research & Project Planning · $80 / hour
- Client-requested research, including locating parts, comparing products, and checking compatibility, is billable.
- Additional research, troubleshooting, and planning needed for a job beyond a brief initial check are also billable.
- This includes work performed away from the job site.
- Product research: Identify suitable products and replacement parts, and compare options.
- Technical verification: Locate manuals, review specifications, and check compatibility.
- Project planning: Develop practical repair or installation plans.
- Home Reference File: Collect and organize appliance and fixture records, manuals, warranties, service history, and other household technical data into a consolidated reference binder. Starting at $480.
Billing Practices
Work is billed for labor time plus materials.
Labor includes:
- Materials acquisition
- Customer-scoped specialized research
- Problem solving
- Planning
- Coordination between involved parties that falls within my limited legal scope
For straightforward jobs, I waive the first 30 minutes of material pickup before the appointment. There's no labor charge for materials picked up during lunch or without a dedicated trip.
In general I make it a policy to try and save my customers time, money and grief.
Changes in Scope
- Stopping condition: Significant changes in scope, cost, or approach require work to pause until the options, potential costs, and risks have been discussed and approved by the customer.
- Professional discretion: Minor adjustments may be made when necessary to complete the agreed work safely, properly, or to prevent damage. This discretion is limited to adjustments that do not significantly change the scope, cost, or intended outcome.
Cancellations
- Active communication is appreciated.
- If you need to cancel, please try to let me know a few days before the appointment.
- I appreciate your consideration towards my time and energy.
Payment
- Payment due: Payment is due upon receipt of the invoice.
- Grace period: A 24-hour grace period is provided before payment reminders begin.
- Payment reminders: Unpaid invoices are resent every few days.